Workplace Mental Health

In May 2023, the National Eating Disorders Association suspended its AI chatbot Tessa after it was documented recommending calorie deficits of up to 1,000 calories per day to people seeking help with eating disorders, according to NPR and CBS News. In February 2024, a 14-year-old boy died by suicide while messaging a Character.AI chatbot that had responded to his suicidal ideation with "come home to me," according to Psychiatric Times. By 2025, Brown University researchers had found a 32%...

Most companies spot burnout after the damage is done. With 89% of burnout costs hiding in presenteeism and 30% of employees silently exhausted, the real challenge is detection, not response. This article breaks down what the latest research says about closing that gap, from workload audits and manager training to the structural shift that separates a 3% utilization EAP from one that reaches 30%.

In the wake of landmark 2025 and 2026 AI safety legislation in New York and California, the "clinical boundary" is no longer just a best practice—it is a procurement necessity. A true clinical AI companion is defined not by what it can do, but by where it stops. By focusing on psychoeducation and care navigation while maintaining rigid escalation pathways to human clinicians, these tools protect both employees and the organizations that deploy them. This guide explores the five critical risk.

Most EAP life services go unused because access is built around friction. Learn the “life moment” model and how to improve utilisation with direct pathways.

It's time to rethink how we approach stress in the workplace and support employee wellbeing from the inside out. Keep reading to explore more.

Google’s Project Aristotle found that the key to high-performing teams wasn’t talent or workload, but psychological safety. While often discussed at an organizational level, its foundation lies in a human skill: emotional regulation. By managing emotions constructively, leaders and employees create space for openness, trust, and learning. Without it, safety collapses; with it, teams thrive, innovate, and build resilience together.